Cyprus Community – Privacy Policy

Last Updated: September 2026

At Cyprus Community, we respect your privacy and are committed to handling your information responsibly, securely, and transparently.

This Privacy Policy explains what information may be collected when you visit our website, make a purchase, use our services, communicate with our support team, or otherwise interact with Cyprus Community.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with Cyprus Community, we may collect limited information necessary to provide our services, process transactions, prevent fraud, and provide customer support.

This may include:

• Name or display name.
• Email address.
• Account information.
• Billing information.
• IP address.
• General location information derived from your IP address.
• Device and browser information.
• Order and transaction information.
• Products purchased.
• License and activation information.
• Subscription information.
• Subscription renewal and cancellation records.
• Customer support communications.
• Information voluntarily provided by you.
• Fraud-prevention and security information.

We only seek to collect information reasonably necessary for legitimate business, operational, security, and legal purposes.

2. PAYMENT INFORMATION

When you make a purchase, payments may be processed through third-party payment providers, which may include:

• Stripe.
• PayPal.
• Cash App.
• Venmo.
• Cryptocurrency payment providers.
• Other payment processors made available through our storefront.

Payment providers may collect information necessary to authorize and process your transaction.

Depending on the payment method, this may include:

• Email address.
• Billing information.
• Payment information.
• IP address.
• General location information.
• Card type.
• Last four digits of a payment card.
• Transaction amount.
• Transaction date and time.
• Transaction status.
• Other information required by the applicable payment provider.

Cyprus Community does not store complete payment card numbers or CVV/security codes on our own servers.

Payment card information is handled by the applicable payment processor in accordance with its own security and privacy practices.

We may receive limited payment information from the payment provider that is necessary to identify and manage your transaction.

3. HOW WE USE YOUR INFORMATION

We may use collected information for legitimate purposes, including:

• Processing and delivering orders.
• Providing access to purchased products.
• Managing customer accounts.
• Managing recurring subscriptions.
• Processing subscription renewals.
• Processing cancellations.
• Providing customer support.
• Verifying payments.
• Preventing fraud and unauthorized transactions.
• Detecting abuse or suspicious activity.
• Responding to payment disputes and chargebacks.
• Maintaining transaction records.
• Improving our website and services.
• Communicating with customers regarding their orders.
• Complying with applicable legal obligations.
• Protecting Cyprus Community, our customers, and our payment systems.

We do not use customer information for purposes unrelated to our legitimate business operations unless otherwise permitted or required by applicable law.

4. RECURRING SUBSCRIPTIONS

Certain products offered by Cyprus Community may use recurring subscription billing.

When you subscribe to a recurring product, we and/or the applicable payment processor may retain information necessary to:

• Establish your subscription.
• Process recurring payments.
• Identify upcoming renewals.
• Maintain your subscription status.
• Process cancellation requests.
• Record successful or failed payment attempts.
• Prevent unauthorized subscription activity.
• Resolve billing disputes.

You may cancel your recurring subscription at any time through your customer dashboard.

When a subscription is cancelled, we may retain records of the subscription and cancellation for legitimate business, accounting, fraud-prevention, dispute-resolution, and legal purposes.

5. TRANSACTION AND ORDER HISTORY

When you purchase a product, we may retain information associated with your order.

This may include:

• Order number.
• Products purchased.
• Purchase date and time.
• Purchase amount.
• Payment status.
• Delivery status.
• License or key information.
• Subscription information.
• Cancellation information.
• Refund information.
• Related customer communications.

This information allows us to provide customer support, verify purchases, deliver products, maintain accurate business records, and respond to disputes.

6. FRAUD PREVENTION AND SECURITY

To protect our customers, payment providers, and storefront, Cyprus Community may use fraud-prevention and security systems.

These systems may analyze information such as:

• IP addresses.
• General geographic information.
• Device information.
• Browser information.
• Transaction patterns.
• Payment information provided by payment processors.
• Email addresses.
• Order history.
• Account activity.
• VPN or proxy usage.
• Other security signals.

We may use third-party fraud-prevention services to assist with detecting potentially fraudulent or unauthorized transactions.

A transaction may be delayed, reviewed, rejected, or cancelled when reasonable security or fraud concerns are identified.

7. PAYMENT DISPUTES AND CHARGEBACKS

If a payment dispute, chargeback, or other payment investigation occurs, Cyprus Community may provide relevant transaction information to the applicable payment processor, card network, financial institution, fraud-prevention provider, or other authorized party.

Information provided may include:

• Order information.
• Transaction information.
• Product information.
• Payment status.
• Delivery records.
• License activation records.
• Subscription enrollment records.
• Subscription cancellation records.
• Customer communications.
• Support-ticket history.
• Records showing acceptance of our Terms of Service.
• Fraud-prevention information.
• Other information reasonably necessary to investigate or respond to the dispute.

This information may be used to establish whether a transaction was authorized, whether a product or service was delivered, and whether the customer received the purchased goods or services.

8. COOKIES AND WEBSITE TECHNOLOGIES

Our website and third-party service providers may use cookies, local storage, pixels, analytics tools, or similar technologies.

These technologies may be used to:

• Keep you signed in.
• Maintain shopping-cart functionality.
• Remember preferences.
• Improve website functionality.
• Analyze website traffic.
• Detect suspicious activity.
• Improve security.
• Measure the effectiveness of advertisements or promotional campaigns where applicable.

You may be able to control or disable certain cookies through your browser settings.

Disabling certain cookies may affect the functionality of parts of our website.

9. THIRD-PARTY SERVICE PROVIDERS

Cyprus Community may rely on third-party service providers to operate portions of our business.

These may include providers responsible for:

• Payment processing.
• Cryptocurrency payments.
• Website hosting.
• Storefront functionality.
• Email delivery.
• Customer support.
• Fraud prevention.
• Analytics.
• Security.
• Content delivery.
• Subscription management.

These providers may process information on our behalf or independently in accordance with their own privacy policies and applicable legal requirements.

We do not control the privacy practices of third-party services and encourage customers to review the privacy policies of services they use.

10. INFORMATION SHARING

Cyprus Community does not sell customer personal information as a general business practice.

We may share limited information with third parties when reasonably necessary for legitimate purposes, including:

• Processing payments.
• Delivering purchased products.
• Managing subscriptions.
• Preventing fraud.
• Responding to chargebacks or payment disputes.
• Providing customer support.
• Maintaining our website and infrastructure.
• Complying with legal obligations.
• Responding to valid legal requests.
• Protecting our rights, property, customers, or services.

We only seek to share information that is reasonably necessary for the relevant purpose.

11. CUSTOMER SUPPORT AND COMMUNICATIONS

If you contact Cyprus Community support, we may retain information contained in your communications.

This may include:

• Emails.
• Discord messages.
• Support tickets.
• Order-related conversations.
• Screenshots or files voluntarily provided by you.
• Other information necessary to resolve your request.

Support communications may be retained for customer service, quality control, fraud prevention, dispute resolution, and legitimate business or legal purposes.

12. PROMOTIONAL CONTENT

Cyprus Community may operate promotional programs involving content creators, affiliates, artists, designers, and other contributors.

Information voluntarily provided for these programs may include:

• Social-media usernames.
• Creator or affiliate information.
• Content submitted for promotional purposes.
• Commission or payment information where applicable.
• Communications relating to the promotional relationship.

Promotional content may be published on Cyprus Community's website, storefront, social-media accounts, advertisements, Discord community, or other marketing channels.

Any ownership or licensing rights concerning promotional content are governed by the applicable agreement and our Terms of Service.

13. DATA SECURITY

Cyprus Community takes reasonable measures to protect information against unauthorized access, alteration, disclosure, or destruction.

Security measures may include:

• Encrypted connections.
• Access controls.
• Payment-provider security systems.
• Authentication controls.
• Fraud-prevention systems.
• Restricted staff access.
• Secure hosting and infrastructure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

While we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

14. STAFF ACCESS

Access to customer information is limited to authorized personnel and service providers who reasonably require the information to perform their responsibilities.

Staff access may be necessary for purposes such as:

• Customer support.
• Order verification.
• Payment verification.
• Fraud prevention.
• Subscription management.
• Refund processing.
• Dispute resolution.
• Technical troubleshooting.

Staff are expected to handle customer information responsibly and only access information necessary for legitimate business purposes.

15. DATA RETENTION

We may retain personal and transaction information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained for:

• Providing ongoing services.
• Maintaining transaction and accounting records.
• Managing subscriptions.
• Preventing fraud.
• Resolving disputes.
• Responding to chargebacks.
• Complying with legal or regulatory requirements.
• Protecting our legal rights.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise securely disposed of where appropriate.

16. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Request restriction of certain processing.
• Object to certain processing.
• Request a copy of certain information.
• Withdraw consent where processing is based on consent.

These rights may be subject to legal limitations and exceptions.

To make a privacy-related request, please contact Cyprus Community through our available support channels.

17. CHILDREN'S PRIVACY

Our services are not intentionally designed to collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to Cyprus Community in circumstances where such collection is not permitted, please contact us so that the information can be reviewed and, where appropriate, removed.

18. INTERNATIONAL DATA TRANSFERS

Because Cyprus Community and our service providers may operate across multiple countries, your information may be processed or stored in a country other than the country where you reside.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

19. THIRD-PARTY WEBSITES AND SERVICES

Our website, products, advertisements, or communications may contain links to third-party websites or services.

Cyprus Community is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the applicable privacy policy before providing information to a third-party service.

20. CHANGES TO THIS PRIVACY POLICY

Cyprus Community may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.

When changes are made, the "Last Updated" date at the beginning of this Privacy Policy will be updated.

Where required by applicable law, we may provide additional notice regarding material changes.

21. CONTACT

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Cyprus Community through our available customer support channels.

We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.

22. ACKNOWLEDGEMENT

By using Cyprus Community's website, purchasing our products, creating an account, or using our services, you acknowledge that:

• You have had an opportunity to review this Privacy Policy.
• You understand that certain information may be collected and processed to provide our services.
• You understand that third-party payment providers process payment information.
• You understand that transaction and subscription information may be retained for legitimate business and legal purposes.
• You understand that information may be used for fraud prevention and payment-dispute resolution.
• You understand that third-party service providers may process information on our behalf.
• You understand that applicable privacy rights remain subject to the laws of your jurisdiction.

Cyprus Community is committed to handling customer information responsibly and using it only for legitimate business, security, operational, and legal purposes.